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White Papers

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Enterprise-Class SaaS Provisioning

A New Approach to Federation for On-Demand Environments

SaaS and cloud-based applications are migrating mission critical applications outside the firewall, requiring organizations to take a new approach to provisioning and identity management. This white paper focuses on the unique characteristics of the SaaS business model, the convergence of enterprise business process and on-demand environments, and the resulting requirements IT teams must internalize.

SaaS, the Cloud and the ‘Big Bang’

Reinventing IT Management for On-Demand Environments

While offering clear operational and financial benefits over on-premise alternatives, organizations are finding that SaaS and cloud-based applications are fundamentally disruptive to their traditional models for governing and managing technology resources. This white paper discusses the challenges and risks associated with integrating SaaS applications and resources into existing IT and financial management processes, and proposes characteristics of a new class of management platform that needs to emerge.

Success in the Enterprise

Making SaaS Manageable

In the ongoing quest to reduce costs and simplify IT, large enterprises are increasingly opting for SaaS as an alternative to traditional software investments. This white paper examines the CIO’s need to manage SaaS and cloud applications as part of the larger responsibility for systems management in the enterprise, and looks at steps that SaaS vendors can begin to take to meet this need.